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Notice:

Self-Help Center walk-in hours will close at 11:00am on 12/19, 12/24, and 12/31.

Public notice:

Need to speak with a representative from DCSS? Stop by the Self-Help Center on the 1st and 3rd Tuesday from 8:30 am to 12:00 pm.

Self-Help

Self-Help Center / Family Law Facilitator

The Self-Help Center / Family Law Facilitator’s Office provides legal information and assistance to self-represented parties. We assist with divorce, parentage, child custody, and visitation, child support, cases involving the Department of Child Support Services, spousal support, probate guardianship and conservatorship, small claims, unlawful detainers, domestic violence, civil harassment, elder abuse, workplace violence restraining orders, name changes and gender changes. We provide information regarding court forms, rules, and procedures.  We help parties to start their case or determine the next steps in their case. All services are free of charge. The Self-Help Center does not represent anyone and may assist all parties in your case.

Please note that we are unable to communicate with the judge for you. We are unable to represent you and we cannot act as your attorney.

How to get help

Assistance is available by email, telephone, walk-in hours, and limited in-person appointments. Each time you visit the Self-Help Center during walk-in hours, please remember to bring your case number and a blue/black ink pen.

  • Walk-in assistance is available Tuesdays and Thursdays from 8:30 am to 2:30 pm.
  • If you come to the Self-Help Center during walk-in hours, you must first check in and fill out an intake form.
  • Virtual appointments with the Department of Child Support Services are available during walk-in hours.

How to Check in for Walk-In Services

You will be called TWICE to the counter, please read the steps below carefully.

  1. Please check in using the kiosk.
  2. Take a seat and wait for your number to be called.
  3. You will be called by a staff member to complete a short screening.
  4. Follow the instructions provided by the staff member.

Virtual Assistance

  • Virtual appointments: Schedule a virtual appointment here.
  • Email assistance: contact form.
  • Telephone assistance is available on Monday, Wednesday, and Friday. You may contact our office at (530) 406- 6793. Please note that we are not able to answer every call as it comes in. If we do not answer your call, leave a voicemail with your name, phone number, and case number. We will return your call within 3 business days.

What to Expect When Visiting the Court

Parking

Security Screening